As part of Navient’s internal modernization efforts, I was part of the UX and UI design team for their enterprise cash management platform. The goal was to streamline complex financial workflows related to student loan servicing. Created high-fidelity wireframes and interactive prototypes in Figma, focusing on improving usability, consistency, and accessibility across the application. My design solutions enhanced navigation clarity, reduced task time for internal users, and aligned with WCAG 2.1 compliance standards. This work supported faster decision-making and fewer processing errors in a high-volume financial environment.
